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v1.2

Minor Versionm

by Alkesh Dhak

Introduction

This guide describes how to install a IOX-COLD & GO device into a vehicle with a Tachograph.

    • WARNING! Only use Geotab telematics devices with Geotab-approved harnesses acquired from Geotab-authorized channels. Use of non-Geotab harnesses from unauthorized channels can cause serious safety risks, including fire, and can lead to serious personal injury and/or damage to the vehicle.

    • IMPORTANT: Always use a vehicle-specific harness when offered by Geotab or the vehicle manufacturer to avoid possible damage to the GO device. Some vehicles have multiple diagnostic connectors to choose from when installing a GO device.

    • For more information on Geotab harnesses and adapters, refer to the Harness Identification and Application & Harness Assessment Cheat Sheet GUIDE V2.0

    • If a longer length is required to facilitate installation, connect a straight harness to a T-harness. Ensure that the total harness length does not exceed 2 meters (6.5 feet), because this can compromise the integrity of the data and cause issues with the vehicle’s Engine Control Unit (ECU).

    • For more details on compliance information and applicable products, contact your Authorized Reseller.

    • Some installations are not straightforward and must be completed by an Authorized Installer to ensure a secure installation.

    • Ensure you use enough cable ties to secure both the device and the harness to the vehicle. An unsecure device can result in poor electric and/or data connections, which can lead to short circuits and fires or cause malfunctions of vehicle controls that can result in serious personal injury or significant damage to the vehicle.

    • Some examples requiring professional installation from an Authorized Installer are:

    • The OBD port location is such that the device could protrude or interfere when entering or exiting the vehicle, or located where it could be inadvertently kicked or bumped during vehicle operation. The device isn't fully secured and may be able to vibrate loose or get kicked or knocked. An electrical harness or additional wiring is required.

    • Vehicle mounting modifications are required to secure the device, such as removing of panels. The OBD connector has been deformed/damaged or there is physical damage visible to the electrical wiring.

    • The device does not power on and beep six times when first installed.

    • The installer questions their ability to complete a secure installation according to these instructions.

    • Do not attempt to install, reconfigure or remove any product from a vehicle while the vehicle is in motion or otherwise in operation. Any installation, configuration, or removal must be done only in stationary vehicles that are securely parked.

  1. Before installing, record the following:
    • Before installing, record the following:

    • GO device serial number (located above the barcode on the device label)

    • Odometer reading

    • Vehicle or asset name

    • VIN (vehicle identification number)

  2. Locate the diagnostic port in the vehicle Start removing the dash panels required to access the vehicle’s diagnostic port. Take care not to damage any plastic clips or misplace any screws. Depending on the vehicle, the amount of disassembly can vary.
    • Locate the diagnostic port in the vehicle

    • Start removing the dash panels required to access the vehicle’s diagnostic port. Take care not to damage any plastic clips or misplace any screws.

    • Depending on the vehicle, the amount of disassembly can vary.

  3. Remove the necessary dash panels in order to route the tachograph harness from the tachograph mounting location to the GO device.  In this example we need to go from passenger side of the vehicle, across the dash, and up the driver's a-pillar. In this example we need to go from passenger side of the vehicle, across the dash, and up the driver's a-pillar.
    • Remove the necessary dash panels in order to route the tachograph harness from the tachograph mounting location to the GO device.

    • In this example we need to go from passenger side of the vehicle, across the dash, and up the driver's a-pillar.

  4. Remove the a-pillar to get access for wire routing. In this case the vehicle uses cameras as side mirrors and its necessary to remove the screen. Place the removed panels on clear surface to prevent scratches or damages.
    • Remove the a-pillar to get access for wire routing.

    • In this case the vehicle uses cameras as side mirrors and its necessary to remove the screen.

    • Place the removed panels on clear surface to prevent scratches or damages.

  5. Locate the Thacograph in the cab of the vehicle. Usually it is located above drivers head. Using the correct tool, remove the tachograph from its mounting location.
    • Locate the Thacograph in the cab of the vehicle.

    • Usually it is located above drivers head.

    • Using the correct tool, remove the tachograph from its mounting location.

    • Pull firmly on both sides at the same time.

  6. Some tachograph units are protected with a security seal that must be removed to proceed with the installation. Remove the brown and red connectors. Plug the brown and red tachograph harness connectors into the tachograph until they lock into place.
    • Some tachograph units are protected with a security seal that must be removed to proceed with the installation.

    • Remove the brown and red connectors.

    • Plug the brown and red tachograph harness connectors into the tachograph until they lock into place.

    • Connect the factory brown and red connectors to the matching female connectors on the tachograph harness. Ensure both connectors are locked into place.

  7. Route the HRN-URTACHO02-A harness from the Tachograph mounting location over to the diagnostic port location. Use cable ties to secure the harness. Ensure to avoid or stay behind any airbags that may be located in the vehicle’s a-pillar.
    • Route the HRN-URTACHO02-A harness from the Tachograph mounting location over to the diagnostic port location.

    • Use cable ties to secure the harness.

    • Ensure to avoid or stay behind any airbags that may be located in the vehicle’s a-pillar.

    • Trim any excess cable tie.

  8. Using a digital multimeter, measure the resistance on the CAN wires which are located on pins 5 and 7 on the red connector. Ensure the ignition of the vehicle is off. If the resistance reading is close to 60 ohms, this is correct. Any other resistance reading will require you to cut the pink wire loop on the HRN tachograph harness.
    • Using a digital multimeter, measure the resistance on the CAN wires which are located on pins 5 and 7 on the red connector.

    • Ensure the ignition of the vehicle is off.

    • If the resistance reading is close to 60 ohms, this is correct. Any other resistance reading will require you to cut the pink wire loop on the HRN tachograph harness.

  9. Continue routing the tachograph harness over to the diagnostic port location. Secure all wiring using cable ties. Plug the tachograph harness into the IOX Cold.
    • Continue routing the tachograph harness over to the diagnostic port location.

    • Secure all wiring using cable ties.

    • Plug the tachograph harness into the IOX Cold.

    • Ensure it locks into place.

    • Connect the IOX-COLD to Th Go Device.

    • Secure the connexion with a cable tie.

    • Connect the Go device to the Vehicle.

    • Do not overtighten the cable tie, as this can damage the USB connector.

  10. Secure excess wiring with cable ties as needed. Trim any excess cable tie.
    • Secure excess wiring with cable ties as needed.

    • Trim any excess cable tie.

    • Reinstall the Tachograph in its original mounting location.

    • Install the Dash panels and all the vehicle trims removed.

  11. GO device installations for the Cold Chain Solution involve a GO device and a T-harness. Refer to the HRN-GS16K22 Standard 16-Pin T-Harness Kit & HRN-GS09K2 Universal Heavy Duty T-Harness Kit guides for installation instructions.
    • If installing an IOX accessory please continue using the correct guide from here.

  12. Start Vehicle.
    • Start Vehicle.

    • Verify LED pattern.

    • The device emits 2 quick beeps every 60 seconds during set-up. Once all three LEDs turn solid you will hear 10 quick beeps.

    • Log in to MyInstall

    • Note that the following steps require a MyAdmin login.

  13. Select New Installation.
    • Select New Installation.

  14. Two options are available to enter the device serial number: Scan the device serial number (QR or barcode) using your mobile device. Press Enter serial number manually, enter the serial number, and then press Submit.
    • Two options are available to enter the device serial number:

    • Scan the device serial number (QR or barcode) using your mobile device.

    • Press Enter serial number manually, enter the serial number, and then press Submit.

    • If you are also removing an old device, press Did you remove an old device? and then enter the removed device serial number.

    • MyInstall takes a moment to check the device status.

  15. Installed device
    • Installed device

    • Pass – The device has successfully communicated with the network in the last 24 hours.

    • Fail – The device has not communicated with the network in the last 24 hours.

    • If the device status shows as FAILED, verify the LED status and turn the ignition / engine off and on again.

    • Press Refresh to check the status again.

    • Refer to the MyInstall User Guide for detailed instructions.

  16. Under Check device status, you will see the connected IOX device. Press Set up device to start.
    • Under Check device status, you will see the connected IOX device.

    • Press Set up device to start.

  17. Under Select IOX-COLD modules follow the on-screen instructions to configure and finalize the IOX setup for the installation that you have performed. This may involve configuring settings, or completing any necessary calibration.
    • Under Select IOX-COLD modules follow the on-screen instructions to configure and finalize the IOX setup for the installation that you have performed.

    • This may involve configuring settings, or completing any necessary calibration.

    • This image shows an example of what an IOX device setup could look like. The actual screens and options may vary depending on your specific IOX device.

    • After making your selections, press Continue to configure the IOX device.

  18. Once the configuration is complete, confirm that the data in the Review modules page is correct.
    • Once the configuration is complete, confirm that the data in the Review modules page is correct.

    • If some data is missing, you may need to press the Refresh button to update the page.

  19. Under Input asset information, select the relevant Asset type from the dropdown.
    • Under Input asset information, select the relevant Asset type from the dropdown.

    • Fields displayed may vary based on the asset and device type.

    • Enter information about the vehicle or asset where the telematics device was installed.

  20. Asset name — Enter the vehicle or asset name. This field is mandatory.
    • Asset name — Enter the vehicle or asset name. This field is mandatory.

    • VIN — Scan or enter the vehicle identification number (VIN). For scanning, select the scan icon [O] beside the field. This field is mandatory.

    • Make, Model, and Year — This information will be auto populated when you scan or enter a valid VIN. If it is not autopopulated, enter the information manually. NOTE: For some vehicle makes and models, the autopopulate option might not be possible.

    • License plate — Enter the vehicle license plate.

    • Odometer (GO device only) — Enter the vehicle odometer, and select the measurement unit (km or miles).

    • Engine hours (GO device only) — Enter the vehicle engine hours.

    • Camera ID (GO device only) — Scan or enter the installed camera identification (ID) number. NOTE: Depending on the camera type, the camera ID number can also be the camera’s International Mobile Equipment Identity (IMEI), or serial number. Select the information icon ⓘ to learn more about your camera’s ID number.

    • Work order reference — If applicable, enter a work reference number that is associated with the installation.

  21. Under Submit photos of installation, upload photos of the service.
    • Under Submit photos of installation, upload photos of the service.

    • Press the camera icon to take a photo with your mobile device.

    • Press the plus icon (+) to attach an image from your photo gallery.

    • The number of photos required depends on the device being installed.

    • ! IMPORTANT: Ensure that photos do not capture personally identifiable and confidential information.

  22. Review details by clicking or tapping on any section. If needed, update or refresh any captured information.
    • Review details by clicking or tapping on any section. If needed, update or refresh any captured information.

    • When you are ready to submit, select Finish.

Finish Line

Sebastian Arbelaez

Member since: 3/28/25

10 Guides authored