Verify Installation

Written By: Alkesh Dhak (and 3 other contributors)

Difficulty

Very easy

All in-vehicle devices and related cabling must be securely fastened and kept clear of all vehicle controls, airbags, and gas, brake and clutch pedals.
This requires the use of a cable tie when securing the device or any extension harness to the OBD connector, securing both sides of the harness. If you do not use a cable tie, vibration in the vehicle can lead to a loose connection which could cause the vehicle’s engine computer to fail, causing potential loss of vehicle control and serious injury.
Inspect devices and cabling regularly to ensure all devices and cabling continue to be securely attached.
If at any point after an in-vehicle device is installed a warning light illuminates on the vehicle dash or the vehicle stalls or has a marked drop in performance, shut off the engine, remove the device, and contact your reseller. Continuing to operate a vehicle with these symptoms can cause loss of vehicle control, and serious injury.

MyInstall (Public)

Two options are available to enter the device serial number:
Scan the device serial number (QR or barcode) using your mobile device.
Press Enter serial number manually, enter the serial number, and then press Submit.
If you are also removing an old device, press Did you remove an old device? and then enter the removed device serial number.
MyInstall takes a moment to check the device status.

Installed device
Pass – The device has successfully communicated with the network in the last 24 hours.
Fail – The device has not communicated with the network in the last 24 hours.
If the device status shows as FAILED, verify the LED status and turn the ignition / engine off and on again.
Press Refresh to check the status again.
Refer to the MyInstall User Guide for detailed instructions.

Under Input asset information, select the relevant Asset type from the dropdown.
Fields displayed may vary based on the asset and device type.
Enter information about the vehicle or asset where the telematics device was installed.

Asset name — Enter the vehicle or asset name. This field is mandatory.
VIN — Scan or enter the vehicle identification number (VIN). For scanning, select the scan icon [O] beside the field. This field is mandatory.
Make, Model, and Year — This information will be auto populated when you scan or enter a valid VIN. If it is not autopopulated, enter the information manually. NOTE: For some vehicle makes and models, the autopopulate option might not be possible.
License plate — Enter the vehicle license plate.
Odometer (GO device only) — Enter the vehicle odometer, and select the measurement unit (km or miles).
Engine hours (GO device only) — Enter the vehicle engine hours.
Camera ID (GO device only) — Scan or enter the installed camera identification (ID) number. NOTE: Depending on the camera type, the camera ID number can also be the camera’s International Mobile Equipment Identity (IMEI), or serial number. Select the information icon ⓘ to learn more about your camera’s ID number.
Work order reference — If applicable, enter a work reference number that is associated with the installation.

Review details by clicking or tapping on any section. If needed, update or refresh any captured information.
When you are ready to submit, select Continue.

For the latest version of the Limitations of Use, please visit: http://goo.gl/k6Fp0w
Your in-vehicle devices must be kept clear of debris, water and other environmental contaminants. Failure to do so may result in units malfunctioning or short-circuiting, which can lead to a fire hazard and cause loss or serious injury.
This product does not contain any user-serviceable parts. Configuration, servicing, and repairs must only be made by an authorized reseller or installer. Unauthorized servicing of these products will void your product warranty.
The simplified EU declaration of conformity referred to in Article 10(9) shall be provided as follows:
Hereby, Geotab (Address: 2440 Winston Park Drive, Oakville, Ontario L6H 7V2, Canada, Phone number: 1 (877) 436-8221) declares that the radio equipment type ‘telematics device’ is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available here.
WARNING: Cancer and Reproductive Harm