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v2.0

Major VersionM

by Alkesh Dhak

Introduction

The IOX-ALERT allows a driver to send a notification to a dispatcher through the press of an alert button.

The Geotab HDW-IOXBUTTON (must be ordered separately) or similar momentary or ON/OFF toggle switch may be used with the IOX-ALERT.

Once pressed, the alert button signals the Geotab GO device to send a specific engine diagnostic to MyGeotab, where an Exception Rule can trigger notifications, emails or workflow.

  1. IOX's cannot be exposed to outside environments.
    • IOX's cannot be exposed to outside environments.

    • Before starting the installation, ensure the Geotab GO device is unplugged from the vehicle.

  2. The IOX-ALERT has a single BLACK wire that must be connected to an external trigger button.
    • The IOX-ALERT has a single BLACK wire that must be connected to an external trigger button.

    • This wire can either be connected to a momentary contact (HDW-IOXBUTTON) or a ON/OFF toggle switch.

  3. Always consult with the customer to determine the appropriate mounting location of the HDW-IOXBUTTON.
    • Always consult with the customer to determine the appropriate mounting location of the HDW-IOXBUTTON.

    • Ensure the mounting location is within reach of the driver.

    • The HDW-IOXBUTTON will require a 1/2" (13.6mm) hole to be drilled for mounting.

    • Use extreme caution when drilling holes. Before drilling, check behind the mounting location to ensure the area is clear of any obstructions or electrical wires/components/airbags.

    • Mount the HDW-IOXBUTTON button & tighten the supplied nut to no more than 1.5 Nm.

  4. The IOX-ALERT has a single black wire (labelled AUX 1). Connect it to one of the wires of the HDW-IOXBUTTON.
    • The IOX-ALERT has a single black wire (labelled AUX 1).

    • Connect it to one of the wires of the HDW-IOXBUTTON.

    • Connect the second wire of the HDW-IOXBUTTON to a chassis ground using a ring terminal.

    • You may need to extend the wire from the HDW-IOXBUTTON in order to reach a connection point for the chassis ground.

    • The wire and the ring terminal are not included in the IOX-ALERT kit and must be supplied by the installer.

    • Ensure all wire connection are secure.

  5. Route the IOX-ALERT over to the mounting location of the GO device. Remove expansion port cover on the GO device and plug the 90° Mini-USB connector of the IOX-ALERT into the GO device.
    • Route the IOX-ALERT over to the mounting location of the GO device.

    • Remove expansion port cover on the GO device and plug the 90° Mini-USB connector of the IOX-ALERT into the GO device.

    • Secure the USB connector using a cable tie.

    • Do not overtighten the cable tie, as this can damage the USB connector.

    • Secure excess wiring with cable ties as needed.

    • Trim any excess cable tie.

  6. Plug the GO Device into the vehicle interface harness.
    • Plug the GO Device into the vehicle interface harness.

    • Refer to the Harnesses Category for installation instructions specific to your vehicle type.

  7. Start Vehicle.
    • Start Vehicle.

    • Verify LED pattern.

    • The device emits 2 quick beeps every 60 seconds during set-up. Once all three LEDs turn solid you will hear 10 quick beeps.

    • All in-vehicle devices and related cabling must be securely fastened and kept clear of all vehicle controls, airbags, and gas, brake and clutch pedals.

    • This requires the use of a cable tie when securing the device or any extension harness to the OBD connector, securing both sides of the harness. If you do not use a cable tie, vibration in the vehicle can lead to a loose connection which could cause the vehicle’s engine computer to fail, causing potential loss of vehicle control and serious injury.

    • Inspect devices and cabling regularly to ensure all devices and cabling continue to be securely attached.

    • If at any point after an in-vehicle device is installed a warning light illuminates on the vehicle dash or the vehicle stalls or has a marked drop in performance, shut off the engine, remove the device, and contact your reseller. Continuing to operate a vehicle with these symptoms can cause loss of vehicle control, and serious injury.

  8. Enter the installer information.
    • Enter the installer information.

  9. Two options are available to enter the device serial number: Scan the device serial number (QR or barcode) using your mobile device. Press Enter serial number manually, enter the serial number, and then press Submit.
    • Two options are available to enter the device serial number:

    • Scan the device serial number (QR or barcode) using your mobile device.

    • Press Enter serial number manually, enter the serial number, and then press Submit.

    • If you are also removing an old device, press Did you remove an old device? and then enter the removed device serial number.

    • MyInstall takes a moment to check the device status.

  10. Installed device Pass – The device has successfully communicated with the network in the last 24 hours.
    • Installed device

    • Pass – The device has successfully communicated with the network in the last 24 hours.

    • Fail – The device has not communicated with the network in the last 24 hours.

    • If the device status shows as FAILED, verify the LED status and turn the ignition / engine off and on again.

    • Press Refresh to check the status again.

    • Refer to the MyInstall User Guide for detailed instructions.

  11. Under Input asset information, select the relevant Asset type from the dropdown.
    • Under Input asset information, select the relevant Asset type from the dropdown.

    • Fields displayed may vary based on the asset and device type.

    • Enter information about the vehicle or asset where the telematics device was installed.

  12. Asset name — Enter the vehicle or asset name. This field is mandatory.
    • Asset name — Enter the vehicle or asset name. This field is mandatory.

    • VIN — Scan or enter the vehicle identification number (VIN). For scanning, select the scan icon [O] beside the field. This field is mandatory.

    • Make, Model, and Year — This information will be auto populated when you scan or enter a valid VIN. If it is not autopopulated, enter the information manually. NOTE: For some vehicle makes and models, the autopopulate option might not be possible.

    • License plate — Enter the vehicle license plate.

    • Odometer — Enter the vehicle odometer, and select the measurement unit (km or miles).

    • Engine hours — Enter the vehicle engine hours.

    • Camera ID (GO device only) — Scan or enter the installed camera identification (ID) number. NOTE: Depending on the camera type, the camera ID number can also be the camera’s International Mobile Equipment Identity (IMEI), or serial number. Select the information icon ⓘ to learn more about your camera’s ID number.

    • Work order reference — If applicable, enter a work reference number that is associated with the installation.

  13. Review details by clicking or tapping on any section. If needed, update or refresh any captured information. When you are ready to submit, select Continue.
    • Review details by clicking or tapping on any section. If needed, update or refresh any captured information.

    • When you are ready to submit, select Continue.

    • For the latest version of the Limitations of Use

    • Your in-vehicle devices must be kept clear of debris, water and other environmental contaminants. Failure to do so may result in units malfunctioning or short-circuiting, which can lead to a fire hazard and cause loss or serious injury.

    • This product does not contain any user-serviceable parts. Configuration, servicing, and repairs must only be made by an authorized reseller or installer. Unauthorized servicing of these products will void your product warranty.

    • The simplified EU declaration of conformity referred to in Article 10(9) shall be provided as follows:

    • Hereby, Geotab (Address: 2440 Winston Park Drive, Oakville, Ontario L6H 7V2, Canada, Phone number: 1 (877) 436-8221) declares that the radio equipment type ‘telematics device’ is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available here.

    • WARNING: Cancer and Reproductive Harm

Finish Line

One other person completed this guide.

Alkesh Dhak

Member since: 4/7/22

133 Guides authored

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Field Service Specialists Member of Field Service Specialists

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