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v1.6

Minor Versionm

by Jason Fox

    • WARNING! Only use Geotab telematics devices with Geotab-approved harnesses acquired from Geotab-authorized channels. Use of non-Geotab harnesses from unauthorized channels can cause serious safety risks, including fire, and can lead to serious personal injury and/or damage to the vehicle.

    • IMPORTANT: Always use a vehicle-specific harness when offered by Geotab or the vehicle manufacturer to avoid possible damage to the GO device. Some vehicles have multiple diagnostic connectors to choose from when installing a GO device.

    • For more information on Geotab harnesses and adapters, refer to the Harness Identification and Application & Harness Assessment Cheat Sheet & Geotab Truck Solution - Harness Identification and Application

    • If a longer length is required to facilitate installation, connect a straight harness to a T-harness. Ensure that the total harness length does not exceed 2 meters (6.5 feet), because this can compromise the integrity of the data and cause issues with the vehicle’s Engine Control Unit (ECU).

    • For more details on compliance information and applicable products, contact your Authorized Reseller.

    • Some installations are not straightforward and must be completed by an Authorized Installer to ensure a secure installation.

    • Ensure you use enough cable ties to secure both the device and the harness to the vehicle. An unsecure device can result in poor electric and/or data connections, which can lead to short circuits and fires or cause malfunctions of vehicle controls that can result in serious personal injury or significant damage to the vehicle.

    • Some examples requiring professional installation from an Authorized Installer are:

    • The OBD port location is such that the device could protrude or interfere when entering or exiting the vehicle, or located where it could be inadvertently kicked or bumped during vehicle operation. The device isn't fully secured and may be able to vibrate loose or get kicked or knocked. An electrical harness or additional wiring is required.

    • Vehicle mounting modifications are required to secure the device, such as removing of panels. The OBD connector has been deformed/damaged or there is physical damage visible to the electrical wiring.

    • The device does not power on and beep six times when first installed.

    • The installer questions their ability to complete a secure installation according to these instructions.

    • Do not attempt to install, reconfigure or remove any product from a vehicle while the vehicle is in motion or otherwise in operation. Any installation, configuration, or removal must be done only in stationary vehicles that are securely parked.

  1. Before installing, record the following:
    • Before installing, record the following:

    • GO device serial number

    • Odometer reading

    • Vehicle or asset name

    • VIN (vehicle identification number)

  2. Locate & remove the diagnostic port from its factory location.  This may require removing panels on some vehicles.
    • Locate & remove the diagnostic port from its factory location. This may require removing panels on some vehicles.

    • Identify the adapter required for installation from the parts included in the kit.

    • See here for general identification.

  3. Choose the correct adapter for your installation. Slide the adapter over the short harness and onto the connector housing.
    • Choose the correct adapter for your installation.

    • Slide the adapter over the short harness and onto the connector housing.

    • Ensure the adapter locks into the locking tabs.

    • If the adapter is not locking into place, the adapter is likely installed backwards.

  4. Connect the Molex connector to the T-harness, making sure the lock is clipped in to ensure a tight connection.
    • Connect the Molex connector to the T-harness, making sure the lock is clipped in to ensure a tight connection.

  5. ! IMPORTANT: For Ethernet bypass (pins 3 & 11), disconnect the 4-pin Molex connector labeled C3 & C5 Bypass Ethernet. This applies to select vehicles, refer to this link for the applicable vehicle list. If you are installing into a Ford or Stellantis vehicle, disconnect the C3 and C5 Bypass Ethernet connectors, and plug C5 and C6 together.
    • ! IMPORTANT: For Ethernet bypass (pins 3 & 11), disconnect the 4-pin Molex connector labeled C3 & C5 Bypass Ethernet. This applies to select vehicles, refer to this link for the applicable vehicle list.

    • If you are installing into a Ford or Stellantis vehicle, disconnect the C3 and C5 Bypass Ethernet connectors, and plug C5 and C6 together.

  6. Attach the male end of the T-harness to the factory diagnostic port. Secure the connection with a cable tie.
    • Attach the male end of the T-harness to the factory diagnostic port.

    • Secure the connection with a cable tie.

    • Trim any excess cable tie

  7. Install the prepared T-harness connector and mount it into the factory diagnostic port location. Ensure cable does not interfere with any moving parts
    • Install the prepared T-harness connector and mount it into the factory diagnostic port location.

    • Ensure cable does not interfere with any moving parts

    • Secure harness as needed with cable ties

    • If installing an IOX accessory please use the correct guide from here before performing the steps below.

  8. Plug Harness into the GO Device.
    • Plug Harness into the GO Device.

    • Be sure it clips in place. Due to this clip securing the connection a cable tie is not required.

  9. Turn on vehicle ignition to initiate GO device startup and initial configuration
    • Turn on vehicle ignition to initiate GO device startup and initial configuration

    • The LED light wil flash slowly during startup which typically takes 60-80 seconds.

    • Do not unplug or touch the device during this time.

  10. After 30 seconds, you should see a solid green light.  If not, look for the LED pattern and troubleshoot using the below steps:
    • After 30 seconds, you should see a solid green light. If not, look for the LED pattern and troubleshoot using the below steps:

    • Slowly flashing WHITE - Initializing/waking up - Do not power off device, wait for it to finish.

    • Quickly flashing WHITE - Firmware updating - Do not power off device, wait for update to finish.

    • Quickly flashing ORANGE - Weak/No cell signal - Move vehicle to area with better cellular coverage.

    • Flashing ORANGE twice - Weak/No GPS signal - Ensure device has a clear view to the sky.

    • Solid GREEN - Device is operating normally - No action needed.

    • Quickly flashing GREEN - No ignition - Ensure Vehicle ignition is on.

    • Flashing GREEN every 3 seconds - Light Sleep - Device is sleeping, no action is needed.

  11. Route device to mounting location as needed.
    • Route device to mounting location as needed.

    • Ensure cable does not interfere with any moving parts.

    • Sercure harness as needed with cable ties.

    • Secure device using 2 cable ties.

    • To ensure good data quality, the decice must be firmly secured with no free movement!

  12. Reattach any dash panels that were removed.
    • Reattach any dash panels that were removed.

    • Ensure all trash and packaging is removed from the vehicle.

    • Please visit Limitations of Use

    • Your in-vehicle devices must be kept clear of debris, water and other environmental contaminants. Failure to do so may result in units malfunctioning or short-circuiting, which can lead to a fire hazard and cause loss or serious injury.

    • This product does not contain any user-serviceable parts. Configuration, servicing, and repairs must only be made by an authorized reseller or installer. Unauthorized servicing of these products will void your product warranty.

    • The simplified EU declaration of conformity referred to in Article 10(9) shall be provided as follows:

    • Hereby, Geotab (Address: 2440 Winston Park Drive, Oakville, Ontario L6H 7V2, Canada, Phone number: 1 (877) 436-8221) declares that the radio equipment type ‘telematics device’ is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available here.

    • WARNING: Cancer and Reproductive Harm

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Jason Fox

Member since: 9/14/23

103 Guides authored

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